Returns & Exchanges Policy
As a luxury brand focusing on craftsmanship and sustainability, all sales are final. We do not offer returns or exchanges since each product is made to order. We encourage our customers to make considered decisions before purchasing to ensure they select pieces that resonate with them.
1. Order Cancellations: Once an order is placed, you can modify or cancel it within 24 hours. After this time period, it cannot be modified or cancelled as production begins immediately. Customers are responsible for reviewing their orders before finalising payment.
2. Quality & Handmade Disclaimer: Each piece is handmade using traditional techniques, including handloom fabrics, hand-dyeing, embroidery, and hand-knitting. Minor imperfections or variations are a hallmark of handmade craftsmanship and add to the beauty of the garment. These details make each piece one of a kind and a testament to artisanal skill. Our pieces are delicate and should be handled with care to maintain their longevity.
3. Damaged or Incorrect Items: In the unlikely event you receive a damaged or incorrect item, please contact support@taarinianand.com within 7 days of receiving your order with photographs of the issue. The product should be unworn, unwashed, and have its original tag attached. We will carefully review your request and determine the best possible resolution.
4. Non-Returnable Situations:
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We do not accept returns or exchanges due to change of mind, incorrect sizing, or personal preferences.
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Items damaged due to misuse, improper care, or normal wear and tear are not eligible for replacement or refund.
5. Responsibility for Returns: In cases where we approve a return for damaged or incorrect items, customers must return the product in its original condition. If damaged in transit, Taarini Anand is not liable. Return shipping costs are the responsibility of the customer unless otherwise stated.
Thank you for supporting slow, mindful fashion. Your patience ensures that each piece is crafted with care and artistry, making it truly special.